measurability
What It Means
Measurability is whether you can actually quantify and track something meaningful about your AI systems using specific metrics. It's the difference between saying 'our AI works well' versus being able to say 'our AI achieves 94% accuracy on customer queries with 2.3 second response time.' Without measurability, you're flying blind on AI performance.
Why Chief AI Officers Care
CAIOs need measurability to prove AI ROI to boards, meet regulatory compliance requirements, and identify problems before they impact customers. Without clear metrics, you can't demonstrate that your AI investments are working, catch bias or drift in models, or satisfy auditors who want concrete evidence of AI governance and performance.
Real-World Example
A retail CAIO implements a recommendation engine but realizes they can only measure 'customer clicked on recommendation' but not whether it led to purchases, increased basket size, or customer satisfaction. They redesign their measurement approach to track conversion rates, revenue per recommendation, and customer lifetime value, making the AI's business impact truly measurable and optimizable.
Common Confusion
People often confuse having data with having measurability - just because you can collect metrics doesn't mean those metrics actually measure what matters for your business objectives. Many organizations measure what's easy to track rather than what's meaningful for success.
Industry-Specific Applications
See how this term applies to healthcare, finance, manufacturing, government, tech, and insurance.
Healthcare: In healthcare AI, measurability requires tracking clinical outcomes, safety metrics, and operational performance while e...
Finance: In finance, measurability is critical for demonstrating AI model performance to regulators and managing risk exposure, p...
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Includes:
- 6 industry-specific applications
- Relevant regulations by sector
- Real compliance scenarios
- Implementation guidance
Technical Definitions
NISTNational Institute of Standards and Technology
"ability to assess an attribute of an entity against a metric (note 1: "measurable" is the adjective form of "measurability")"Source: ISO/IEC_TS_5723:2022(en)
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