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policy

What It Means

A policy is a set of rules or guidelines that determines how decisions should be made in specific situations. In AI systems, it's the decision-making framework that tells the system what action to take based on the current situation or data it observes.

Why Chief AI Officers Care

Policies directly impact AI system behavior and business outcomes, making them critical for ensuring compliance with regulations and ethical standards. Poor policy design can lead to biased decisions, regulatory violations, or systems that optimize for the wrong business objectives, creating significant legal and reputational risks.

Real-World Example

A credit approval AI system has a policy that automatically rejects applications when the debt-to-income ratio exceeds 40%, but approves applications under 30% if credit score is above 650. This policy determines every lending decision the system makes, directly affecting revenue, risk exposure, and regulatory compliance.

Common Confusion

People often confuse policies with the AI models themselves, but a policy is specifically the decision-making rules, while the model is the underlying technology that processes information to support those decisions.

Industry-Specific Applications

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See how this term applies to healthcare, finance, manufacturing, government, tech, and insurance.

Healthcare: In healthcare AI, a policy defines the clinical decision-making rules that determine patient care recommendations, treat...

Finance: In finance, a policy defines the automated decision-making rules for AI systems handling trading, lending, risk assessme...

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Technical Definitions

NISTNational Institute of Standards and Technology
"The general principles by which a government is guided in its management of public affairs, or the legislature in its measures. This term, as applied to a law, ordinance, or rule of law, denotes its general purpose or tendency considered as directed to the POLICY"
Source: law_policy_2023
"A policy defines the learning agent’s way of behaving at a given time"
Source: sutton_reinforcement_2018

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